Frequently Asked Questions
Is there a Welcome Offer for new players?
If you have recently registered an account and you are ready to make a first deposit, you may consider viewing our welcome bonuses for Sportsbook, Casino or Poker.
In order to check if you are eligible for a welcome offer, simply visit our 'Promotions' page.
We advise that you carefully read the Terms and Conditions of a promotion or offer prior to attempting to activate it.
In order to check if you are eligible for a welcome offer, simply visit our 'Promotions' page.
We advise that you carefully read the Terms and Conditions of a promotion or offer prior to attempting to activate it.
How can I verify my account?
Once you register an account with Betsson, your status is set to “Temporary Account”. Unless you verify your information by sending us the required documents (ID, Proof of address), we will have to suspend your account 30 days after your registration date.
While your account is not verified, you will be able to deposit only up to 800€ in total and the withdrawal option will not be available. So, it is very important to send your verification documents in order to enjoy the game without limitations.
We have a legal obligation to confirm your identity in order to comply with the regulations and all legislations. This includes verifying that funds are deposited using a legitimate source of funds, players are of the legal age to use our services, and the prevention of fraudulent activities.
We strive to offer a secure gaming environment for all our players, and we therefore ask for your help by sending the requested documents for Verification.
While your account is not verified, you will be able to deposit only up to 800€ in total and the withdrawal option will not be available. So, it is very important to send your verification documents in order to enjoy the game without limitations.
We have a legal obligation to confirm your identity in order to comply with the regulations and all legislations. This includes verifying that funds are deposited using a legitimate source of funds, players are of the legal age to use our services, and the prevention of fraudulent activities.
We strive to offer a secure gaming environment for all our players, and we therefore ask for your help by sending the requested documents for Verification.
What deposit methods can I use?
We support the following payment methods for depositing:
- Visa/Mastercard
- Neteller
- Skrill
- Paysafecard
- Paypal
- VivaDias
- VivaSpot
- Viva Wallet
- OKTO.CASH
- IRIS
- Apple Pay